Staff Bios
Brown, Amy Amy Hawkins, MA LPC CWC, E3 Program Instructor, has been affiliated with New Directions Career Center since 2007 and has served as an intern, contract instructor, and career consultant. She is currently serving as our E3 Program Instructor, providing class and support group facilitation for E3’s evening and weekend services. Amy earned her Master’s Degree in Counselor Education from The Ohio State University in 2008.  Amy works full time as a Career Counselor for Columbus State Community College, and has a passion for assisting students with socio-economic and other barriers to achieve higher education and fulfilling employment.  Amy is a Certified Wellness Counselor and has maintained a private mental health counseling practice since 2008.
LAUREL Laurel Durrett, M.S.Ed, LPC, Program Instructor, began her journey with New Directions in 2015 as a counseling intern working toward her master’s degree from University of Dayton. Post graduation, she continues her work at the Center providing individual career counseling and classroom instruction. The cultivation of self-awareness and compassion are foundational approaches in her work both at New Directions and in her private practice.
Amanda Fox Amanda Fox, LPCC, CPRW, Director of Career Development & Counseling, joined the Center as a clinical counseling intern in 2005 as part of her graduate training. She earned her master’s degree in Counselor Education at The Ohio State University in 2006 and joined the Center full-time shortly after.  She provides group program instruction and individual career counseling at the Center. Amanda is responsible for program development, recruitment, and outreach, working closely with the program committee and program staff to ensure client career needs are being met in accordance with the organization’s mission and vision.


AAEAAQAAAAAAAAJOAAAAJGYyNzdjNWExLTUwYmEtNGQyNi1iNDNkLWYxOGU1MWY5ZmNjZg Chelsea Francis, Program Instructor, joined the NDCC staff in 2013 as a counseling intern, and as a program instructor in 2015. She earned her Master’s degree in Clinical Mental Health Counseling from the University of Dayton.  Chelsea works as a career counselor at Columbus State Community College, where she assists students with career planning and exploration. Prior to her role as a career counselor, Chelsea worked at Columbus State’s Center for Workforce Development, where she collaborated with Columbus area employers and community partners to build effective education and job training programs for students. Chelsea currently teaches the Advanced Career Techniques course at NDCC.


Jewel Golphin, Operations Manager, joined the NDCC staff in November 2014. She received a Bachelor’s Degree in Professional Writing from Capital University. Jewel comes to us with more than seven years of experience in the fields of mental health advocacy and non-profit program and office management, as well as a background in news writing and editing.

252638cb-b56c-43da-9eeb-8fa339129cb0 Mickeline Lambert, Administrative Assistant, joined NDCC 2016. Mickeline originates from Ottawa, Canada where she earned her Associate’s Degree in Social work specializing in Gerontology. She has more than 5 years of experience working with older adults and their families in fields including assisted living, hospital and health care coordination. She loves being part of a community that has a strong mission to help others in need and hope to continue to use her experience working with non-profit to positively impact the Center.


Betsy Betsy Oellermann, Development Assistant, joined the NDCC staff in 2018. She received a Bachelor’s Degree from Ohio University with a degree in Fine Arts and Business and has worked with various nonprofits in Central Ohio. Her role at New Directions includes event planning and coordination, donor relations, and assisting with fund development for New Directions Career Center.


Jami Phillips Jami Phillips, Employment Consultant, received her undergraduate degree from Bowling Green State University in 1989 and holds a bachelor’s degree in Communication. Since 2006, Jami has volunteered in the classroom, conducted mock interviews, led informational sessions at several Columbus Public Library branches and currently is working on a contract basis in Employment Services working with NDCC graduates who are in search of new career opportunities. Prior to becoming associated with New Directions, Jami worked as a Recruiter for 15 years where she assisted client companies in Central Ohio fill vital positions with top talent.


Linda Warden
Linda C. Warden, Executive Director, brings more than 30 years of experience in fund development and management to her position at the Center. Her primary responsibility is to lead the overall direction of the Center. She focuses on ensuring that the quality and quantity service goals are met; promoting NDCC programs and services in the community; fund-raising to support the Center’s work; maintaining appropriate financial controls within the organization; and working with the Board of Directors to see that the mission of the organization is carried out.